CDE Software Remote Support

Instructions for allowing CDE Technicians to connect to your computer remotely:

CDE's support staff will give you a 6 digit code. Enter this code on the page below.
Click the "Connect to technician" button on this screen.
Follow the instructions as presented. You may be requested to download and install a small application which allows the remote connection to happen. This is secure and can only be made when you are present and during a support session.